Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Form - PREFERRED
• Telephone
• Fax
• Snail Mail

Email:

For service inquiries or assistance:
info@theemsprofessional.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. 

Telephone:

Live Customer Care Center

1-518-261-6387
Monday to Friday   8:00am to 4:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-866-870-6154

Snail Mail:

Send your inquiries to:

• EMS Solutions
• The EMS Professional
• PO Box 212
• Hensonville, NY 12439

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